I’m an old Fl-Heat and Air customer and was concerned when I learned they were purchased by Veteran Air. I had my semi annual service today performed by Kern (Veteran Air legacy) and I could not be happier. I’m not sure we’ve ever had a more thorough maintenance performed. Kern had Pictures of everything, before and after, produced a tech sheet of concerns or things to watch, addressed my specific concerns (condensate pumps) and was absolutely professional, cordial, quiet and respectful throughout the process. Thanks to Kern, I re upped on the annual maintenance and now have full confidence in Veteran Air.
Response from the owner:Hi, Ca. We are thrilled to learn that you had a positive experience with us!