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I can say enough about Florida air and their staff. They are knowledgeable, caring, and no matter what you call them for they will be there in a heartbeat. If I could give them 20 stars, I would.

Kern did a good job and provided quality assessment of our A.C. unit. He was nice, informative, and clean. My only complaint is that he was 2.5 hours late to his 4 hour window we were given. Which is frustrating to not know until we were 3 hours into the initial time window. A little more/better/earlier communication would had been appreciated. I understand emergencies pop up, but don't waste my time or the time of other customers. Not Kerns fault, this is on the business leadership and how they run their organization.

I’m an old Fl-Heat and Air customer and was concerned when I learned they were purchased by Veteran Air. I had my semi annual service today performed by Kern (Veteran Air legacy) and I could not be happier. I’m not sure we’ve ever had a more thorough maintenance performed. Kern had Pictures of everything, before and after, produced a tech sheet of concerns or things to watch, addressed my specific concerns (condensate pumps) and was absolutely professional, cordial, quiet and respectful throughout the process. Thanks to Kern, I re upped on the annual maintenance and now have full confidence in Veteran Air.

Kenny provided great customer service! He was clear in his explanation of the HVAC assessment and recommendations.

I was called and informed of an estimated arrival time. The Tech and apprentice arrived as estimated and expected. They informed me of the service being provided, made suggestions to extend the life of my AC equipment and showed the results of their cleaning, etc.. I am a member of the AC tune-up club and pay $249 for 2 services annually.