RA16AZ Endeavor Line Classic Plus Series iM Air Conditioner

This was my first time using FL Air heating and cooling and they were great. The communication was fantastic, always kept me updated as to timeline. There was a backordered part and they managed to find it and get it installed. Carla who answered the phone took the time to answer ALL my questions, and I had a LOT of them! HA! Alvin was the technician and he did a fantastic job of getting us back up and running! I plan on using them again when needed and would highly recommend giving them a call.

Troy was awesome ! Fast quick and knowledgeable ! He also didn’t rip me off like the other guys ! They are honest workers who deserve the business and understand the hardship! Moving forward no other company I will use ! Thank you guys so much ! I was constantly trying to get ripped off until I found you guys !

Staff were all professional and friendly from start to finish!! They were able to come out same day and quickly schedule services needed. They have gained a customer for life! Shout out to Brandt for making today’s service call informative and stress free. 🙂

They were able to set up a visit on a Holiday and correctly diagnosed the problem. Very professional and accomodating

My wife and I called this company because we were having issues with our air conditioning unit blowing hot air. I had another company come out before I called Florida air heating and cooling, and I did not get much help, which led me to call this company. Number one I want to say how impressed I was by how quickly they were able to get out to us and whoever it was on the phone that helped me set up. The appointment was amazing. They sent out a young man named Brandt. From the moment he knocked on the door and I answered he was absolutely incredible. He was very informative and letting me know everything that he was going to do and check. And in my personal Opinion He went above and beyond of what he had to do for me and my family. Unfortunately, we found out that we have to get a whole new unit Because our compressor is discontinued. But obviously, that is no fault to this company at all. Brandt wrote us up a quote and again was very informative on what would have to happen and what we could do to replace our system And he was very respectful the whole time. I know I have said a lot in this review, but I really am impressed with this company and the young man that was Sent out to my house. Most people dread these types of services because you know that you’re going to get scammed or somebody’s looking to just make money for themselves. But I truly believe that Brandt enjoys doing what he does, and I can tell that he takes it personal when he cannot help A customer right away. I can tell you this right now we are looking at finances is trying to figure out how we can replace the unit and what we should do, but whatever our next step is, it will include this company! If you’re looking for a heating and air-conditioning company, do yourself a favor and call these people, and I don’t know if you can request somebody to come out but if you can get Brandt I promise you want him! But I’m sure a company like this is full of good service men and women just like him!

We recently sought HVAC services and were fortunate to discover FL Air. From our initial phone call to the our service call, the entire experience was exceptional. The customer service representative was friendly, knowledgeable, and efficient in scheduling a technician.Troy, the technician who arrived at our home, was equally impressive. He conducted a thorough inspection of our HVAC system and provided a detailed explanation of the issues and recommended solutions. Troy's expertise and professionalism were evident throughout the process. He answered all of our questions patiently and ensured we understood the steps involved.We were particularly impressed by their commitment to customer satisfaction. They went above and beyond to address our needs and provide quality service. We are confident in recommending them to anyone in need of HVAC services and using them for all our future needs.