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New AC Estimate Checklist: Questions to Ask Before You Sign

By Danny Buitrago on October 21, 2025

Getting quotes for a new air conditioner can feel like a race to the lowest number. The right new AC estimate checklist flips that script. You want a bid that matches your home’s load, includes the pieces that protect the equipment, and spells out what happens after install day. Use this guide to compare apples…

AC Maintenance

Provided the BEST customer service I’ve ever received in-home.

Mark provided the BEST customer service I’ve ever received in-home. He came in less than an hour, quoted competitively, and provided long-term solutions to an on-going issue. Literally the best service I have ever received as a 7 year homeowner.

Adrian L.
Source: Thumbtack
Very pleased with the level of service and attention

Mark came out promptly, serviced my units and was able to resolve my issues. He was courteous and very pleased with the level of service and attention. Highly recommend!

Mario Castillo
Source: Facebook
Same day service, very reasonable price

We had a great experience. Same day service, very reasonable price, and the technician was able to get in our very small attic to repair a flute vent for us. Highly recommend!

Kristyn H.
Source: Thumbtack

Ashok Bhat

Today’s visit by Brandon was scheduled to check on Newly installed RHEEM 2 Ton Heat Pump in August 2025. Brandon was thorough and went over Condenser,Air handler,Duct work,Insulation in the Attic as well as Thermostat.

Response from the owner:Hi, Ashok. Your feedback is highly appreciated. Thank you for the review!

Bill Hallinan

Very accommodating, professional, and knowledgeable. It’s nice to know there are still locally owned businesses that you can trust and rely upon. Highly recommend!

Response from the owner:Hi, Bill. We are thrilled to learn that you had a positive experience with us!

Donna Stevens

Brandt did a great job of diagnosing and repairing the issue with my air conditioning, he also cleaned out the drain pipe for my air handler. He was courteous, knowledgeable, efficient, and timely. I am very pleased with FL-Air Heating and Cooling!

Response from the owner:Hi, Donna. Thank you so much for leaving us a stellar review!

Desean D

Response from the owner:Hi, Desean. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Chris Britt

Response from the owner:Hi, Chris. Thank you so much for rating your experience with us so highly!

Aaron Shedlock

Excellent service. Found the problem with our AC unit quickly, had the needed part in hand, did the repair and we were back in business in no time.

Response from the owner:Hi, Aaron. Thanks for taking the time to share your positive experience. We truly appreciate it!

Sherry Bradley

Bobby did a great and thorough job. He was friendly, professional, and helpful with answering questions and giving feedback. Thanks FL-Air!

Response from the owner:Hi, Sherry. We appreciate the kind words and are glad we could provide you with a positive experience!

Beverly Badillo

Bobby was excellent. FL-Air Heating & Cooling is great. Prompt, professional techs and excellent service. I do not hesitate to recommend friends and family to them for a/c needs.

Response from the owner:Hi, Beverly. We are thrilled to learn that you had a positive experience with us!

sonia deyampert

Exceptional service!
Always 5-star service for past 4 years. Brandon Boudreau was by far the most thorough technician to date. Throughout the maintenance process he was informing me of current and potential issues so I could make informed decision. In addition he provided pictures for my clarity. I highly recommend this company for all of your HVAC needs. Brandon was timely and very professional, worked to ensure system was ready for the fall/winter months. Pricing is competitive, reasonable, top quality and guaranteed.

Response from the owner:Hi, Sonia. Thank you so much for leaving us a stellar review!

Odalis Sijin

Timely response even on a Saturday. Professional and thorough service. Have nothing but respect for these guys. Thank you !

Response from the owner:Hi, Odalis. Your feedback is highly appreciated. Thank you for the review!

Andy Donlin

Our technician was very helpful.

Response from the owner:Hi, Andy. We appreciate the kind words and are glad we could provide you with a positive experience!

Chic Venue

perfect

Response from the owner:Hi, Chic. Thanks for taking the time to share your positive experience. We truly appreciate it!

Denise Gilbert

Response from the owner:Hi, Denise. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Ginger Rattey

When other companies want to take advantage of a maintenance situation, FL Air is more decvoted and cares to focus more on preventive maintenance and is careful not to overcharge. A+

Response from the owner:Hi, Ginger. Thank you so much for leaving us a stellar review!

Franz Walker

On time, regular maintenance, no problems found. Very polite Technician

Response from the owner:Hi, Franz. We are thrilled to learn that you had a positive experience with us!

lorena juarez

Brandon did an awesome job in ensuring the AC in my home keeps working properly. Thank you for listening and answering all of my questions about the UV lights and air purifier installation. He was professional, respectful and arrived on time. He left the work area clean.

Response from the owner:Hi, Lorena. Your feedback is highly appreciated. Thank you for the review!

LEE ERICKSON

In my opinion the company did a great service for me. After I have called and talked with them they sent a technician out and he was here right on time that we agreed upon. He was professional in his duties diagnosing the problem we had with our air conditioning equipment. The parts were ordered, they called and let me know the parts were in and scheduled the time for the technician to come out, the technicians was here on the agreed time. Brandon was our technician who did the diagnosed and did the work installing our parts, he worked very professional steady, and finished in a timely manner. I feel the company should be very proud of Brandon to represent their company the way he did very professional. Their prices were reasonable. I would definitely highly recommend their company. I would definitely use them in the future. I also feel that they have great service plans I would definitely recommend those also.
Lee E

Response from the owner:Hi, Lee. We appreciate the kind words and are glad we could provide you with a positive experience!

Antone Santos

Very professional great job

Response from the owner:Hi, Antone. Thanks for taking the time to share your positive experience. We truly appreciate it!

Ca D

Today Brandon Boudreau with Fl-Air Heating & Cooling did 3 and a half hours of hot sweaty work in my attic removing years of growth and just nastiness from the two air handlers in my south Tampa attic. This entailed basically disassembling both handlers, removing and cleaning both blowers, cleaning electrical and all surfaces. He further installed UV lights in both units to prevent future buildups. He worked tirelessly and quietly.

I’ve used Fl-Air Heating & Cooling for years now. They are big enough to meets our needs and keep their Techs up to date, but they are still small enough to be responsive when we need them the most. Their Techs are friendly, professional and respectful and their prices are very reasonable. I wholeheartedly recommend this company.

Response from the owner:Hi, Ca. We are thrilled to learn that you had a positive experience with us!

D Caldwell

Technician Bobby was punctual and personable. He performed a maintenance on my AC. He answered any questions I had. I am very pleased with the work Bobby did and FL-Air as a whole. Thank you!

Response from the owner:Hi, D. Your feedback is highly appreciated. Thank you for the review!

Mary Bourdon

Response from the owner:Hi, Mary. Thank you so much for rating your experience with us so highly!

darrrn Meyers

Great customer service !
Very professional

Response from the owner:Hi, Darrrn. We appreciate the kind words and are glad we could provide you with a positive experience!

DAVID MAURO

Brandon Boudreau was very knowledgeable about all aspects of Heating/AC.
Thank you Brandon for your great service.

Response from the owner:Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!

Mike Watson

They do a great job very professional and friendly.

Response from the owner:Hi, Mike. We are thrilled to learn that you had a positive experience with us!

Jennifer Rodriguez

Great service. helpful and honest

Response from the owner:Hi, Jennifer. Thank you so much for leaving us a stellar review!

Dennis & Susan O'Neil

These people really know their stuff and care about doing a good job. My problem was complex as my copper lines routed thru walls failed and had to be rerouted. The owner actually came out to see that it was done right.

Response from the owner:Hi, Dennis. Your feedback is highly appreciated. Thank you for the review!

ROSLYN Ugrin

Response from the owner:Hi, Roslyn. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Curtis Thornton

Great service. Quickly identified and fixed problem. Very neat clean and professional

Response from the owner:Hi, Curtis. We appreciate the kind words and are glad we could provide you with a positive experience!

Eddia Rosario

Response from the owner:Hi, Eddia. Your feedback is highly appreciated. Thank you so much for the review!

Peter Wahba

Response from the owner:Hi, Peter. We appreciate the rating, and are glad we could provide you with a positive experience!

ladcad

Had to have warranty work done. Once Rheem finally got FL-Air the required parts, all went well. Lareik and Bobby are great techs and would welcome either back if needed. Thanks FL-Air

Response from the owner:Hi, Ladcad. Thanks for taking the time to share your positive experience. We truly appreciate it!

Darrell

Thank you FL-Air Heating & Cooling for another wonderful experience! I called in the morning with a HVAC problem and was scheduled for service just a few hours later. Lareik did an outstanding job. He was very professional, knowledgeable and took the time to explain things and answer my questions along the way. Thank you Lareik and the entire Team!!

Response from the owner:Hi, Darrell. Thank you so much for leaving us a stellar review!

Michelle DePestel

When my AC stopped cooling they came out same day and provided much needed relief. They went above and beyond to help us get the AC cooling again

Response from the owner:Hi, Michelle. Your feedback is highly appreciated. Thank you for the review!

Patti Sullivan

My experience with FL heating and cooling was exceptional, especially Brandt. They were able to get my unit up and running when another company could not. They were efficient, knowledgeable, professional and my experience was very positive. I would fully recommend them for your heating and cooling needs.

Response from the owner:Hi, Patti. We appreciate the kind words and are glad we could provide you with a positive experience!

Michael Rendel

Excellent service, clear and direct communication. Superb partners! On time and prompt as usual.

Response from the owner:Hi, Michael. We are thrilled to learn that you had a positive experience with us!

Janice Nerland

Great service. Polite technician.

Response from the owner:Hi, Janice. Thanks for taking the time to share your positive experience. We truly appreciate it!

ido feferkorn

Response from the owner:Hi, Ido. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Julia M. Lindsey

On time, thorough

Response from the owner:Hi, Julia. Your feedback is highly appreciated. Thank you for the review!

Bill Buesing

Finally found an air conditioning company that is honest and thorough. Stephen came out to my home and was friendly and professional. He explained every detail to me.I will recommend this family owned company to everyone. . GREAT JOB!

Response from the owner:Hi, Bill. Thank you so much for leaving us a stellar review!

Yodae Njoy

Continuing great service, honest evaluation, no BS. All thumbs up 👍

Response from the owner:Hi, Yodae. We appreciate the kind words and are glad we could provide you with a positive experience!

shantan singireddy

Lareik was amazing, fixed the clogged condensate line, and got our unit running amazing. About 2 weeks prior he also helped my parents save 4000 dollars, as he provided a second opinion. Another HVAC company told my parents that the entire unit had to be replaced, it is a two year old unit. Lareik diagnosed the unit, was able to find the issue was a bad capacitor, which he replaced all in less than 30 mins when the previous company spent over an hour diagnosing the unit.

Response from the owner:Hi, Shantan. Thanks for taking the time to share your positive experience. We truly appreciate it!

Brian Morgan

Our air-conditioning went down. Brandon was there within 3hrs and the system was up and running again within an hour. Absolutely amazing service and professionalism. Not had service like this ever before.

Response from the owner:Hi, Brian. We are thrilled to learn that you had a positive experience with us!

LaPlace Sallis

Brandt came out and was very professional and informative on what my system needs to be repaired.

Response from the owner:Hi, Laplace. Thank you so much for leaving us a stellar review!

Kindy Kulosa

Yes, Lareik was very professional, on time and did a great job. Ge spent a lot of time going over all my equipment! I recommended this company to my community because we have a group for recommending good companies. Thank you again for your wonderful service.
Kindy

Response from the owner:Hi, Kindy. We appreciate the kind words and are glad we could provide you with a positive experience!

Steven Parks

FL - Air Heating & Cooling installed our new A/C system and duct work and did our 6 month follow up maintenance. They are always very professional and courteous. They did a great job and I highly recommend them.

Response from the owner:Hi, Steven. Thanks for taking the time to share your positive experience. We truly appreciate it!

monique stevens

Response from the owner:Hi, Monique. Thank you so much for rating your experience with us so highly!

Paul Burks

Excellent customer service from Brandon. He came out, fitting me into a busy day, but was able to finish before his next appointment. Instead, he swung by on his way home from work, working the extra hours to make sure I had my ac. Brandon is a very experienced and smart worker, who was able to diagnose my problem quickly and efficiently.

I will definitely be working with Brandon again!

Response from the owner:Hi, Paul. We are thrilled to learn that you had a positive experience with us!

Elizabeth Shelton-Mekdeci

Response from the owner:Hi, Elizabeth. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

mike shelton

On time, friendly, professional crews. Highly recommend for any and all AC/Heating needs.

Response from the owner:Hi, Mike. Your feedback is highly appreciated. Thank you for the review!

ASHOK BHAT

September 19, 2025.
Replaced an ailing 6-year-old American Standard Heat Pump & Air Handler with a Rheem Heat Pump & Air Handler in 24 Hours

Response from the owner:Hi, Ashok. Thank you so much for leaving us a stellar review!

Jerry M.

Great service by this company. Alvino was an excellent Tech. Friendly and professional. This will be my goto AC company. Keep up the great work...

Edward B.

Over the past few years, we've had an excellent experience with FL-Air Heating & Cooling. From purchasing new equipment to getting it installed and...

Mark B.

Call them from New York for my house in Florida, which is unoccupied at the moment. For a problem with my AC unit, which was not working properly. Cannot...

Rachel M.

We Just Got Our New A/C Unit Installed! We Did So Much Research, and Met Many Companies. We Finally Decided On FL Air Heating & Cooling.

From the start...

Deborah

Troy came to service our a/c unit. He was very knowledgeable,professional and personable. We highly recommend this company and Troy for your ac needs

Bob V.

We found a company we really trust. I called and told them our thermostat was not working. Turns out it was a blocked drain which was much cheaper. So yea,...

Carey H.

They are always friendly, always come when they say they will, and have reasonable prices - and best yet, they're honest! After several terrible experiences...

Adam C.

Exceptional HVAC Service!

I recently had the pleasure of working with FL-Air Heating & Cooling, and I couldn't be happier with the experience. From start...

Rachel M.

We needed someone in a pinch on a late Friday afternoon after we realized our a/c wasn't working. We realized the fan outside was not working.

After I did...

Peter J.

Our air handler's blower motor ceased it's duties one night and I called Mark Lang with FL-Air on a recommendation from a co-worker the next day. Mark came...

Doug P.

I heard about this contractor and my friend was right, The guy was knowledgeable, fair and was efficient. I WAS REALLY IMPRESSED. This was my best...