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Why Is My AC Frozen? And How to Fix it

By FL-Air Heating and Cooling on August 22, 2023

Ice buildup on an air conditioner can be a challenging issue for homeowners, and the question we always hear is, “Why is my AC frozen.” A frozen AC can impact the cooling efficiency of your AC unit and cause potential damage and costly repairs if not addressed. Understanding the causes of this ice formation is…

AC Maintenance, AC Repair

Provided great service

I appreciate the quick response and taking his time to evaluate what could potentially be the problem. Problem solved but did not pressure us to take a service but provided us the option for a maintenance service. In all we were able to find out what the issue was and provided great service.

Joy L.
Source: Thumbtack
Excellent service and very professional on all levels

Excellent service and very professional on all levels. I enjoy referring Florida air!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Melanie Creadore
Source: Thumbtack
Treated us like we were family

We had such a great experience with Mark! He treated us like we were family and was super helpful. He was willing to come out late at night or early in the morning but he didn’t even have to! He was able to walk us through the problem over the phone and how to fix it. I will definitely be calling him again for routine services and any cooling or heating needs! Thank you so much, Mark!

Lauren Holbrook
Source: Google

Frank Nieves

1701554424

Great service called and within an hour our AC was up and running. Shout out to Troy for an awesome job!!

Madelyn Woodward

1701376473

Florida Air was recommended by a friend.I couldn't be more pleased with the service I received.Polite, professional men who worked in a hot attic for more than a day.As a special touch they placed white rocks all around the new slab for the outside unit.I would highly recommend this company.There are not enough stars to rate this company!Their service is beyond what I expected.True professionals. You couldnt find a better company!This company continues to exceed my expectations.The excellence did not stop once I bought a newA/C unit from them. They take care of their customers!

Eva de Monet

1700860898

Great service! Prompt and very professional. Thank you

Melanie Paradise

1700236160

Highly recommend this company anyone looking to replace, maintain their a/c. Very friendly, professional, efficient and overall high quality work. Very informative, knowledgeable and everyone I had interaction with was accommodating and friendly. Continue to be very responsive and extremely timeliness, customer service top notch!⭐️ ⭐️⭐️⭐️⭐️

Rishi Ramkissoon

1700186254

Great experience with STeve who explained everything and came out again to troubleshoot an off noise!, Highly recommend for your A/C needs

Madison Chechel

1700092793

Robert did a fantastic job and now my AC is working!

Matt Kaiser

1699974953

The work was done with great care and pride. Robert really wants to do the very best for his customers. Great work.

Bruce Korb

1699894750

Michael Coben

1699656873

Extremely professional and knowledgeable!

Wlmar Torres

1699645048

We had our ductwork done by FL-Air and had a great experience from the beginning to the end. Coral and Steve at the office were very helpful and communicative. They answered all our questions and responded quickly. The technicians were knowledgeable and respectful. Gage specially was amazing. Very thorough, responsible, knowledgeable and polite. They made sure to cover areas and even offered to clean up. 100% would recommend.

KEN COWDEN

1699496331

Always a pleasure to do business with courteous pros. Gotta love their attitude toward their customers and their work.Robert is a great plus to any business.

Tony Yoder

1699407069

Ronda Mitchell Cosgrove

1699364833

Troy is outstanding! He was thorough, and did the job in record time. Troy's professionalism assured me that this company was the best decision I could have made in using FL-Air Heating

J C

1699300996

Quiana Hanley

1699285507

Richard Derby

1699064054

Dave and Brandt were awesome. Very professional and courteous, definitely know what they are doing

Brandon Santiago

1699034852

David was great. Very professional and informative. Went over everything with me. Thank you again David. David is great as always. I second that.

Elizabeth Riefler

1699027021

We were very happy with our first use of their services.

Lewis Lewmin

1698938730

Amazing professional company and follow through, what a concept.Great company!

Linda Angebranndt

1698851024

Very courteous and respectful

Steve Rinck

1698804407

Tara Lennox

1698686476

Rob came out to do the initial consult he was professional, knowledgeable and thorough. The installation crew headed by Brandt was quick, skilled, and courteous. Mark the owner is fair and host. This was as pleasant an experience as possible doing a home repair/ improvement project. I highly recommend FL-Air Heating & Cooling.I will be having them back out to insulate my attic.

Wayne Baker

1698457578

Very competent employees, very knowledgeable.

Carol Macdonald

1698347995

Nicole Wynn

1698331759

Another great service !

Mrs. Brandi D.

1698259166

Professional, quick, polite, and explained the process and expectations.

MILDER ROLON

1698190419

Rodolphe Celestin

1698097595

Robert knowledge and professionalism : Excellent.My overall experience today wit Robert Excellent

Lance Huggins

1697765756

Maria Bennett

1697664782

He was very professional and explained what he was doing.

Lucinda Rigoni

1697592049

Robert was profession and personable. He responded to my concerns promptly and resolved an issue I had. He was a pleasure to work with.

Michael DeArruda

1697470375

FL HVAC installed a completely new system in our 2200 sq ft residence in May 2023. On July 11 the fan was running but the system was not cooling. I called at 8am. Ryan arrived at 12pm. The system automatically shut down by design due to blockage in the drain line. Ryan had it cleared and rechecked the entire system. All is 100% fine. No charge due to the warranty and service agreement. I was impressed the first time I met and talked to the owner Mark when he consulted about our issues which led to replacing the builder grade unit we had for 11 years. From the people who answer the phone to everyone I've met employed by this local company I give 5 stars not only for professionalism and responsiveness, but treating me as a respected and client. Thanks. You are our HVAC guys and gals!

Shareena Mitchell

1697300673

My Ac stopped cooling the house late last night my thermostat was reading 80 degrees. I called the after hours line and had to leave a voicemail. I was originally upset because I wasn’t sure if my voicemail would be handled in a timely manner. I planned to call first thing in the morning to speak to someone regarding my issue. I was pleasantly surprised when I woke up to a text message stating David Masters is schedule to arrive between 10-12 today. I also received text messages letting me know he was in route to my home. When he arrived he was professional, and got right to the issue. My maintenance was due at the end of this month and he went ahead and handled that for me as well since he was here. He was very informative and provided me with maintenance tips to try to prevent any further issues with our system. He was in and out within 1 hr and my house is already cooling down. I am so thankful for this company. GREAT SERVICE

Sam Maldonado

1697131002

Great experience! Good quality professionals. They back their work and are very responsive to any concerns. I will certainly use them again.

Helyn J

1697120123

Gierlita Edmondson

1697019457

James Lindquist

1696969781

Mark, Cody and their team did a great job installing a new packaged A/C unit on the roof of our church. We will use them again.

Thomas O'Brien

1696872912

Professional and on time. Very thorough in their analysis of my issue and offered multiple solutions to make sure I had options that would work with my budget. Definitely will use them again and recommend!

Karlyn Oberg

1696801444

FL Air is always on time, efficient and professional. They answer our questions and are always very helpful.

Lisa K

1696615403

Anand KN

1696601094

Joel Amar

1696517504

Super fast and thorough. Fixed the right problem, not what I thought it was. Robert is always great to work with and very personable.

Jessica Perez

1696418606

My AC hadn’t run in 3 days and I had already hit the outside pipe with the shop vac. I made an appt to have a tech come out and was assigned Robert. He was running late from a previous appt and he called to let me know. He asked me to explain what was going on and as I was explaining he asked me to go to the unit and pull the safety switch up out of the pipe. All of a sudden my unit turned on. Turns out, all I needed to do was dry out the elbow with paper towel. Robert was so incredibly helpful and called after he was done with his job to see if I still needed him to come by. While I didn’t get to fully use your service this time, your company will be who I call from now on for service and maintenance. Thank you!!!

Mel Strine

1696360238

Great job by David on my systems maintenance check. He uncovered issues I did not know about and thoroughly explained everything to me. It was a very comprehensive check up. David is a true professional with over 30 years experience in what he does. I appreciate the straight forward review and explanations with NO sales pitch. This is a well run company that takes pride in honesty. Integrity, and customer satisfaction. Highly recommend them. I have used them from their beginning after a lot of bad experiences with their competitors.

lorena silisavage

1696298291

Jason Crutcher

1696006774

Enesa Omerdic

1695673617

FL-Air Heating & Cooling all we can say is WOW! The scheduler and tech Mark provided us with the best customer service we have experienced in a while. So friendly and knowledgeable. They did their best to fit us in the timeframe we needed.9/25 Scheduled repair online... a part needed to be replaced, Troy was so quick and again amazing customer service!Highly recommend!!!

sonia deyampert

1695492658

Exceptional service!Always 5-star service from any technician that performs work.I highly recommend this company for all of your HVAC needs. Does not matter which technician who performs the service, it's always top quality. Their work is guaranteed and if you have an issue they are very responsive and reasonablely priced.

David

1695352208

As before, on time, courteous, professional.

Adam C.

1694760776

Exceptional HVAC Service!I recently had the pleasure of working with FL-Air Heating & Cooling, and I couldn't be happier with the experience. From start...

Rachel M.

1660318553

We needed someone in a pinch on a late Friday afternoon after we realized our a/c wasn't working. We realized the fan outside was not working.After I did...

Peter J.

1586194451

Our air handler's blower motor ceased it's duties one night and I called Mark Lang with FL-Air on a recommendation from a co-worker the next day. Mark came...

Doug P.

1564832040

I heard about this contractor and my friend was right, The guy was knowledgeable, fair and was efficient. I WAS REALLY IMPRESSED. This was my best...