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Why Is My AC Frozen? And How to Fix it

By FL-Air Heating and Cooling on August 22, 2023

Ice buildup on an air conditioner can be a challenging issue for homeowners, and the question we always hear is, “Why is my AC frozen.” A frozen AC can impact the cooling efficiency of your AC unit and cause potential damage and costly repairs if not addressed. Understanding the causes of this ice formation is…

AC Maintenance, AC Repair

Knew immediately what to fix and knowledgeable!

Excellent, quick and efficient. Knew immediately what to fix and knowledgeable!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Channa Clayton
Source: Google
A quality company!

Mark was extremely helpful and professional. A quality company!

Marilyn S.
Source: Thumbtack
Found the problem quick, and did not charge me an arm and a leg to do it

Five star rating to a great company! Had a problem with a/c and owner Mark came out, found the problem quick, and did not charge me an arm and a leg to do it. He was very personable and explained exactly what he had to do to get me up and running again! I decided to put my system on the maintenance plan so I don’t have any surprises again! Highly recommended. Thanks, one highly satisfied customer.

Alan Chapman
Source: Facebook

jeffrey white

The gentleman showed up on time. He was kind and courteous. He performed basic A.c maintenance included on our new unit . He kept me informed of all the details of the maintenance procedure. My wife and I couldn't be happier with our new unit . Especially with the florida heat in July. Thank you guys so much.

Response from the owner:Hi, Jeffrey. Thank you so much for leaving us a stellar review!

Avi Stern

Response from the owner:Hi, Avi. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Gail Briley

Technician was very friendly and knowledgeable. Prices are very reasonable. Bought a new system in January and now have them doing the twice per year maintenance. Great people to work with. I highly recommend!

Response from the owner:Hi, Gail. Your feedback is highly appreciated. Thank you for the review!

Pete Foss

Very pleased with responsiveness and professionalism of everyone involved in replacing ducts,compressor, and air handler. Would recommend to anyone.

Response from the owner:Hi, Pete. We appreciate the kind words and are glad we could provide you with a positive experience!

Son Tran

Brandt from FL-Air-heating is very professional, friendly and willing to answer any questions the customer has. Brandt is thorough and very efficient in his work, both on time and in efficiency. I am completely satisfied with Brandt's service and would recommend him to anyone.

Response from the owner:Hi, Son. Thanks for taking the time to share your positive experience. We truly appreciate it!

David Turner

This is an update to my initial review of FL-AIR Heating & Cooling almost a year ago. HVAC tech Brandt came to my home yesterday to perform routine maintenance on our air handler. He arrived on time. His manner was courteous and professional. Brandt's work was both careful and thorough from start to finish.

During a previous appointment Brandt noticed that the insulation on the inside of the handler's front panel was peeling off. He spray-glued it back into place and anchored the perimeter with a strong adhesive tape. I appreciate that he pays attention to the details.

Before leaving, Brandt gave me a brief verbal summary of all the items he had checked and serviced. In a nutshell, my experience with FL-Air has been excellent. I give them my highest recommendation.

Response from the owner:Hi, David. We are thrilled to learn that you had a positive experience with us!

Tareq Alkhatib

Response from the owner:Hi, Tareq. Thank you so much for rating your experience with us so highly!

ARLENE CHAPMAN

Response from the owner:Hi, Arlene. Your feedback is highly appreciated. Thank you so much for the review!

Aaron Levin

Response from the owner:Hi, Aaron. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Lee Brown

Efficient, clean, well prepared and gave me as much information as I asked for. Coming back to change my thermostats as the are unintelligible.

Response from the owner:Hi, Lee. Thank you so much for leaving us a stellar review!

Sherri Scharber

My first experience with FL-Air Heating and Cooling was when I called for my mother to have her A/C serviced. I was so impressed with the customer service and professionalism. I have since called them on multiple occasions for my mother's A/C repairs and for my own service and repairs. They have extended office hours, which is convenient for those that work during regular business hours. The office staff and the technicians are very friendly and have gone above and beyond to accommodate our needs as quickly as possible. Brandt has been our technician each time we've needed someone to come out, and we love him! He is so courteous and always explains everything in great detail, so that we fully understand what the issues are and what can be done to fix them. I would highly recommend that you call FL-Air Heating and Cooling the next time you need your heating and AC unit serviced and/or repaired!

Response from the owner:Hi, Sherri. Your feedback is highly appreciated. Thank you for the review!

Lisa M

Great service and very professional.

Response from the owner:Hi, Lisa. Thanks for taking the time to share your positive experience. We truly appreciate it!

Jackie Raiger

Pleasant, efficient and knowledgable

Response from the owner:Hi, Jackie. We appreciate the kind words and are glad we could provide you with a positive experience!

Patrick Gilligan

Response from the owner:Hi, Patrick. Your feedback is highly appreciated. Thank you so much for the review!

juan rivera

I would definitely 100% recommend this company to anyone looking for A/C service the technician Brent was professional and knowledgeable in his troubleshooting my issue.

Response from the owner:Hi, Juan. We are thrilled to learn that you had a positive experience with us!

Animal and Exotic Medical Center

Response from the owner:Hi, Animal. We appreciate the rating, and are glad we could provide you with a positive experience!

Ashley Moravy

I have been having numerous issues with my AC the past several weeks. After a few visits from a different company without any luck, I decided to try FL Air Heating and Cooling. Brandt took extra time and care to make sure everything is fixed and running great on the same day I called.

Response from the owner:Hi, Ashley. Your feedback is highly appreciated. Thank you for the review!

Kathleen Sackett

They are trustworthy and professional.Mark and Eric were excellent.as well alops Gage who is also excellent Brandt and Ross were exeptional!
Today Troy was so amazing when he fixed my thermostat.
A real smart tech...the best!
I had Brandt this time and he was exceptional. Caring, efficient, knowledgeable and wonderful. I recommend FL. AIR and Brandt for maintenance anytime. Gold star! Troy was awesome and diagnosed my problem immediately. Great company great technitions!

Response from the owner:Hi, Kathleen. Thank you so much for leaving us a stellar review!

Y Mass.

Tech was knowledgeable and pleasant...got the job done.

Response from the owner:Hi, Y. Thanks for taking the time to share your positive experience. We truly appreciate it!

Will Lappe

Brandt went above and beyond for me today. Installed a new thermostat and provided assessment of my current system. Assisted tremendously in recommending, explaining, and going over all options. Greatly recommend him and so appreciative of his expertise.

Response from the owner:Hi, Will. We are thrilled to learn that you had a positive experience with us!

Erick Bigbee

Absolutely

Response from the owner:Hi, Erick. Thank you so much for leaving us a stellar review!

Mr. Robert Mendenhall

The service technician, Brandt Allshouse, was very professional, and thorough with the regular maintenance of our AC system!
Highly recommend this company!

Response from the owner:Hi, Mr. Robert. Thanks for taking the time to share your positive experience. We truly appreciate it!

Ray Letkiewicz

EXCELLENT service.
The tech was very competent in doing the maintenance checkup
Very happy with the service.

Response from the owner:Hi, Ray. Your feedback is highly appreciated. Thank you for the review!

Kyle Arndt

Professional and spent the time to explain how the system is working. Thank you!

Response from the owner:Hi, Kyle. We are thrilled to learn that you had a positive experience with us!

Gwen Smith

Very nice gentleman. Profesdional and helpful with all questions that I asked.

Response from the owner:Hi, Gwen. We appreciate the kind words and are glad we could provide you with a positive experience!

Arrie Potter

Response from the owner:Hi, Arrie. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Nicole Wynn

As always, these guys show up as planned, they work tirelessly and ensure all needs are met. I truly cannot say enough wonderful things about this company and the entire staff. From late night emergency calls to routine visits, this team will not let you down!

Response from the owner:Hi, Nicole. Your feedback is highly appreciated. Thank you for the review!

Joe Spanbauer

They were very professional and considerate. Overall, it was a great experience!

Response from the owner:Hi, Joe. We appreciate the kind words and are glad we could provide you with a positive experience!

Tricia klan

I always recommend fl-air to family and friends they are always on time they don’t push things you don’t need very professional and responsive and Bobby s was very polite and thorough with my maintenance service

Response from the owner:Hi, Tricia. Thank you so much for leaving us a stellar review!

Antone Santos

Very professional great job

Response from the owner:Hi, Antone. We are thrilled to learn that you had a positive experience with us!

Rosemary Dragotta

Very knowledgeable, explains on customer level. Politely answered questions. Brant is the best

Response from the owner:Hi, Rosemary. We appreciate the kind words and are glad we could provide you with a positive experience!

Marilyn Stillwell

Great service as always.

Response from the owner:Hi, Marilyn. Your feedback is highly appreciated. Thank you for the review!

gary selby

We had an emergency house call today and everything was fixed. Thank goodness we have cool air now. Alvino always does a great job.

Response from the owner:Hi, Gary. Thanks for taking the time to share your positive experience. We truly appreciate it!

Gary Portales

Response from the owner:Hi, Gary. Thank you so much for rating your experience with us so highly!

justise35

Thank you Brent. Outstanding service you gave me, answered my questions and was impressed with your knowledge and honesty. Thank You, J Walker

Response from the owner:Hi, Justise35. We are thrilled to learn that you had a positive experience with us!

Roly Geniza

This company was responsive and provided options for the emergency AC repair that we needed. Would highly recommend this company.

Response from the owner:Hi, Roly. Thank you so much for leaving us a stellar review!

Sarah

Excellent experience with this A/C company! I contacted them about an urgent issue, and they arrived within 30 minutes. Brandt, the technician, was professional, efficient, and had the problem fixed quickly. I really appreciate their responsiveness and quality of work. Highly recommend!

Response from the owner:Hi, Sarah. Your feedback is highly appreciated. Thank you for the review!

Martha Minahan

All good...prompt did the job fully

Response from the owner:Hi, Martha. We appreciate the kind words and are glad we could provide you with a positive experience!

Kim Mut

Response from the owner:Hi, Kim. We appreciate the rating, and are glad we could provide you with a positive experience!

Melissa H

Brandt was such a sweet young man. Super friendly, and knowledgeable. He didn’t try to sell us anything unnecessary, wasn’t pushy, took his time, arrived early, and explained what was recommended for a repair. We opted to just replace, and he explained all of our options with systems. I like that this company had multiple options with makes and models, and they’re able to replace duct work as well. Hang on to Brandt, he truly has integrity.

Response from the owner:Hi, Melissa. Thanks for taking the time to share your positive experience. We truly appreciate it!

Thomas Tonelli

As always, first class and top-notch service! Our service tech Bobby was on time as scheduled and did a very thorough regular maintenance check-up on our AC system. He gave a complete and thorough explanation of everything he did and an update on the state of our AC system.
FL-Air is outstanding! You will not find a more reputable AC company FL-Air and it all starts with their owner, Mark Lang!

Response from the owner:Hi, Thomas. We are thrilled to learn that you had a positive experience with us!

Kristin Tonelli

Great service as always! Our service tech Bobby was on time as scheduled and did a completely thorough and first class standard maintenance check up of our AC system. He explained everything did and gave me a thorough run down of the current state of my AC system.
FL-Air is as reputable and honest as you can get and it all starts with their owner Mark Lang!

Response from the owner:Hi, Kristin. Thank you so much for leaving us a stellar review!

Woody Helfand

Mark Lang and his crew are truly the best professional HVAC company I have dealt with in decades. I particularly enjoyed Brandt the tech and will request him as my primary technician. He was kind, thoughtful and really efficient. totally transparent. so grateful fo FL-Air Heating & Cooling!

Response from the owner:Hi, Woody. Your feedback is highly appreciated. Thank you for the review!

Bobby Shoemaker

Great guys and honest

Response from the owner:Hi, Bobby. We appreciate the kind words and are glad we could provide you with a positive experience!

Katrina Smith

Response from the owner:Hi, Katrina. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

John Verghese

Response from the owner:Hi, John. Thank you so much for rating your experience with us so highly!

edwin velez

Brandt allshouse came to my house on time and did an excellent maintenance job thank you

Response from the owner:Hi, Edwin. Thanks for taking the time to share your positive experience. We truly appreciate it!

Sandy Jones

The a/c service person Brendt was very thorough. Very honest did not try to sell us stuff we don't need.

Response from the owner:Hi, Sandy. We are thrilled to learn that you had a positive experience with us!

Jared Dwyer

Called got appointment quick tech came out and quickly diagnosed issue with unit and actually called and found out still have a warranty on unit saving me alot of money will be using company again definitely

Response from the owner:Hi, Jared. Your feedback is highly appreciated. Thank you for the review!

Roberta Carroll

FL-Air is who I call when the system goes down. I called in the morning and had everything up and running in the afternoon. It was the first time I had Austin as a technician and I was overwhelmed by his knowledge and demeanor. Great company, great service, great technicians!

Response from the owner:Hi, Roberta. We appreciate the kind words and are glad we could provide you with a positive experience!

Jerry M.

Great service by this company. Alvino was an excellent Tech. Friendly and professional. This will be my goto AC company. Keep up the great work...

Edward B.

Over the past few years, we've had an excellent experience with FL-Air Heating & Cooling. From purchasing new equipment to getting it installed and...

Mark B.

Call them from New York for my house in Florida, which is unoccupied at the moment. For a problem with my AC unit, which was not working properly. Cannot...

Rachel M.

We Just Got Our New A/C Unit Installed! We Did So Much Research, and Met Many Companies. We Finally Decided On FL Air Heating & Cooling.

From the start...

Deborah

Troy came to service our a/c unit. He was very knowledgeable,professional and personable. We highly recommend this company and Troy for your ac needs

Bob V.

We found a company we really trust. I called and told them our thermostat was not working. Turns out it was a blocked drain which was much cheaper. So yea,...

Carey H.

They are always friendly, always come when they say they will, and have reasonable prices - and best yet, they're honest! After several terrible experiences...

Adam C.

Exceptional HVAC Service!

I recently had the pleasure of working with FL-Air Heating & Cooling, and I couldn't be happier with the experience. From start...

Rachel M.

We needed someone in a pinch on a late Friday afternoon after we realized our a/c wasn't working. We realized the fan outside was not working.

After I did...

Peter J.

Our air handler's blower motor ceased it's duties one night and I called Mark Lang with FL-Air on a recommendation from a co-worker the next day. Mark came...

Doug P.

I heard about this contractor and my friend was right, The guy was knowledgeable, fair and was efficient. I WAS REALLY IMPRESSED. This was my best...